My order still hasn't shipped
Our service recently faced multiple service disruptions. To overcome them we’ve grown our network of retail partners, expanded our team and are working constantly to improve delivery times.
However, we’re still not quite up to the standard we aim to provide. There are still a few cases where tracking emails and tracking numbers might not be provided until shipments reach your regional facility. In such cases, delivery might take around 14-21 days but we're working to make these few and far between.